Smartsheets for End User Training Course

This instructor-led, live training in the UK (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

Applying Professional Scrum (APS) is a 2-day course that teaches Scrum in a highly practical way. Students hit the ground running through instruction and team-based exercises.

Working in a series of Sprints, teams of students build a software application, thereby facing real-life problems. The mechanics, roles, principles and (empirical) process of Scrum are demonstrated. Common missteps and misunderstandings are discussed so students grow a higher awareness of their symptoms.

Applying Professional Scrum (APS) is the training for teams and anyone wanting to experience the Scrum way of working. The course also provides the foundation of knowledge needed for role-focused training for Product Owners, Scrum Masters and Developers, as offered in Scrum.org’s Professional Scrum Master, Professional Scrum Product Owner and Professional Scrum Development classes.

The class introduces the mechanics of Scrum, as well as provides insights into complexity, team-based collaboration and self-organization as essential elements in mastering Scrum. Students will experience how the Scrum framework improves product development efforts.

From its emphasis on practical application the course exposes common missteps, increases the awareness of the associated symptoms, and provides prescriptive guidance to avoid going off track.

Students are challenged to act in terms of Scrum. They take home an increased understanding of how to collaborate better and work as a team.

• Students will have a clear understanding of the mechanics of Scrum and their coherence.
• Students will learn how to use visual information radiators.
• Students leave the class with a handful of tips to identify common pitfalls and dysfunctions.
• Students can take part of a Scrum Team and be more effective.
• Students can increase Scrum’s effectiveness if already underway.

Professional Scrum Certification

All participants completing the Applying Professional Scrum course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. APS class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

You are also entitled to a discount on the PSM II assessment once passing PSM I.

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

This instructor-led, live training in the UK (online or onsite) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in the UK (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in the UK (online or onsite) is aimed at advanced-level professionals who wish to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in the UK (online or onsite) is aimed at advanced-level professionals who wish to leverage ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale with best practices.
• Structure workspaces, spaces, and projects for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in the UK (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led, live training in the UK (online or onsite) is aimed at intermediate-level professionals who wish to optimize team collaboration using ClickUp’s advanced features.

By the end of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Leverage ClickUp’s advanced task management features for team coordination.
• Improve team communication using ClickUp’s built-in tools.
• Utilize ClickUp’s reporting and dashboards for team performance tracking.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

Professional Agile Leadership Essentials is a 2 day workshop to equip leaders and managers of Agile teams along with their Product Owners and Scrum Masters to help their organizations change by providing participants with:

• An overview of what “Agile” is and why organizations need it to thrive in a changing world.
• The means to identify the potential opportunities, challenges and impacts of Agile in terms of business value and why this is so important to the next generation organization.
• An understanding of techniques to support teams to sustain long-term agility including the role that leaders play, shifts in thinking, and the relationship between complexity and empiricism.
• Ways to continue the development of the people to help them grow and prosper in an agile way of working. • Guidance of how to measure and guide agile product delivery.
• Discuss ways to scale agility across several teams within the organization while keeping them working together to deliver on a common vision.

Professional Agile Leadership Certification

All participants completing the Professional Agile Leadership - Essentials course will receive a password to attempt the Professional Agile Leadership I (PAL I) certification assessment. PAL-E class participants who attempt the PAL I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

This instructor-led, live training in the UK (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

Author training to prepare for the PMP® exam (Project Management Professional®) Each training participant receives a certificate of completion PMP-Prep training (35 hours)
Target group:

• Experienced project managers willing to improve theirs qualifications and confirm them internationally the world with the prestigious Project Management certificate Professional - (PMP®)
• Less experienced project managers and members project teams wishing to expand their knowledge and project management skills
• Middle and senior managers, willing expand your competences in management and supervision projects
• People who have experience in project management and want to improve their competences.

Training objectives:

• Comprehensive preparation for obtaining a certificate Project Management Professional (PMP®) via for systematizing the possessed knowledge, about getting acquainted with the specifics of the PMP® exam
• Fulfillment of the formal exam admission condition PMP®, i.e. obtaining 35 of the so-called contact hours
• Getting to know the practices, techniques and tools of project management

Form of classes:

• Presentations of project management issues
• Questions and quizzes related to PMP® exam topics
• PMP® certification question style questions and analysis

In this course in the UK, students will learn how Scrum Teams can add additional Kanban practices while continuing to work with Scrum, all without changing Scrum.

After completing this course, the participant will:

• Understand how the flow works in the context of Scrum.
• Learn about Kanban practices, learn what scrum teams can apply them to improve their effectiveness and efficiency.
• Learn how to effectively use appropriate Kanban practices without changing Scrum.
• Learn a practical approach to improving the transparency and visibility of their work.

This instructor-led, live training in the UK (onsite or online) is focused on the application of advanced Scrum principles, facilitation, coaching, leadership techniques, and agile product delivery strategies. It also prepares participants to take the Scrum Master II (PSM II) certification exam through targeted exercises and a sample test.

By the end of this training, participants will be able to:

• Deepen their mastery of the Scrum framework and its principles.
• Effectively facilitate Scrum events and coach agile teams.
• Drive continuous improvement and deliver business value through agile practices.
• Apply leadership, mentoring, and self-management techniques in team settings.
• Confidently prepare for and pass the PSM II certification exam.